Who is responsible for your information

Top Betting Sites ZA (topbettingsites.co.za) is operated by Inkshed Writers Ltd. Under South Africa’s Protection of Personal Information Act 4 of 2013 (POPIA), we are the “responsible party” for the personal information described in this policy, which means we decide why and how it is processed.

• Registered name: Inkshed Writers Ltd
• Registration number: [company registration number]
• Address: [registered address]
• Information Officer: [Information Officer name]
• Email: info@topbettingsites.co.za or support@topbettingsites.co.za

We are a review site, not a bookmaker, so we do not hold betting accounts, FICA documents or banking details.

What we collect

Messages you send us

If you email us or send a message through a contact form on the site, we receive whatever you include: usually your name, email address and the content of your message.

Cookies

We use cookies to make the site work properly and to measure how it is used. [List any other cookies the site sets, for example a cookie consent tool, and their purpose.]

Analytics

We use Google Analytics (installed through the MonsterInsights plugin) to understand how visitors use the site, such as which pages are viewed and what device is used. Google Analytics uses cookies and receives your IP address and browser information when you load a page. We use it in aggregate, not to identify you. [Confirm whether IP anonymisation or any data sharing settings are switched on in Google Analytics.]

Affiliate tracking links

Many links to bookmakers on this site are affiliate links. When you click one, the bookmaker or its affiliate programme may set its own cookies so that it can record that you arrived from our site. We usually receive only reports of sign ups and activity linked to our site, not your name or contact details. [Confirm exactly what information, if any, affiliate programmes share with Inkshed Writers Ltd.]

We do not knowingly collect information from anyone under 18.

Why we use it

• To read and reply to your messages, and to correct our content when you point out an error.
• To understand which pages are useful so that we can improve the site.
• To receive affiliate commission, which pays for the site.

We process information because you chose to give it to us, or because we have a legitimate interest in running and improving the site. We do not send marketing email unless you have asked for it. [Confirm whether the site runs a newsletter or any email marketing; if so, describe it here.]

How long we keep it

• Messages received through the contact forms: deleted within 45 days.
• Email correspondence: [retention period for emails sent directly to our inbox].
• Analytics data: kept for the retention period set in Google Analytics, which is [Google Analytics data retention setting].

Who we share it with

We do not sell your personal information and we do not share it with any other person for their own marketing. Some service providers process information on our behalf to run the site:

• Google, for website analytics.
• Our website hosting provider, [hosting provider name], which stores the site and its data.
• [Name any email or other service provider that handles messages sent to us.]

Some of these providers may store information on servers outside South Africa. Where that happens, we rely on providers that are bound by data protection laws or agreements that give a level of protection similar to POPIA. [List the countries involved and the safeguards in place.] We may also disclose information where the law requires it.

How we protect it

We store personal information on secure, password protected servers and limit who can access it. No internet transmission is completely secure, so please do not email us ID numbers or banking details. If we become aware that your information has been accessed by someone without authority, we will tell you and the Information Regulator as soon as reasonably possible.

Bookmakers and other websites

When you follow a link to a bookmaker or any other website, that site’s own privacy policy applies to anything you share with it, including the information you give when you register or deposit. Please read it before you sign up.

Your rights

Under POPIA, as set out by the Information Regulator, you have the right to:

• be told when your personal information is collected and why;
• ask whether we hold personal information about you, and see it;
• ask us to correct information that is inaccurate, out of date, incomplete or misleading;
• ask us to delete or destroy information that is irrelevant, excessive or was obtained unlawfully;
• object to us processing your information;
• opt out of any direct marketing free of charge;
• be told if your information has been accessed by an unauthorised person; and
• complain to the Information Regulator.

You can block or delete cookies in your browser settings, and Google offers a browser add-on to opt out of Google Analytics.

To use any of these rights, email info@topbettingsites.co.za. We may ask you for reasonable proof of identity so that we do not hand your information to someone else. We aim to respond within 20 days.

How to complain to the Information Regulator

You can lodge a complaint with the Information Regulator through its eServices portal, after registering a user profile.

• General enquiries: enquiries@inforegulator.org.za
• Phone: 010 023 5200 or toll free 0800 017 160
• Address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191

More information is on the Information Regulator’s website.

Changes to this policy

We may update this policy when the site or the law changes. The current version is always on this page.

Contact

For any question about this policy or your personal information, email info@topbettingsites.co.za or write to us at [postal address]. You can also use our contact page.